Warranty

Residential Limited Warranty

Kabinets by Design ("the Company") warrants to the original purchaser ("the Client") that our cabinets, cabinetry, millwork, and/or products manufactured and supplied ("Products") will be free from defects in materials and workmanship under normal residential usage for a period of ten (10) years from the date of purchase.

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This warranty covers:

• Structural components of the cabinets, including doors, drawers, and panels.

• Doors equal to or less than 24” in width and 64” in height are warrantied against warpage more than ¼”.

• Thermofoil doors are warrantied against bubbling and delamination.

• Hardware such as hinges and drawer slides.

• The maximum liability under this warranty is limited to the net invoice price (before tax) of the Products as sold by the Company.

• Labour is warrantied for one (1) year from the date of purchase.

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Exclusions

This warranty does not cover:

• Damage caused by improper installation by Client, misuse, abuse, neglect, exposure to sitting water, water vapour, or accidents.

• Normal wear and tear, including surface scratches, dents, or finish deterioration.

• Variations in wood grain, color, or texture, which are natural characteristics of wood.

• "Yellowing" or UV damage to stained and painted products.

• Modifications or alterations made to the cabinets after purchase.

• Cabinets used in non-residential settings or installed outdoors.

 

Warranty Claims

To make a warranty claim, the Client must:

• Notify the Company in writing within 30 days of discovering the defect.

• Provide proof of purchase and photos or other documentation of the defect.

• Allow the Company reasonable access to inspect the cabinets, as necessary.

 

Remedies

If a defect is found during the warranty period, the Company will, at its discretion:

• Repair the defective cabinet component.

• Replace the defective cabinet component with a new one of equal or greater value.

• If the exact color or style is no longer available, the Company reserves the right to provide a comparable substitute.

 

Limitations

• The Company is not responsible for any indirect, incidental, or consequential damages, including but not limited to labor costs for removal and reinstallation, loss of use, or loss of profits.

• The Company reserves the right to make the final decision on all warranty claims.

 

Transferability

• This warranty is non-transferable and applies only to the original purchaser of the Products